Legal Disclaimer / Privacy Policy /SMS Policy
The information contained in this website is for general information purposes only. The information is provided by Novum Home Loans LLC and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Novum Home Loans LLC. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Novum Home Loans LLC takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Privacy Policy
At Novum Home Loans LLC, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website.
Information We Collect
We may collect personal information such as your name, address, phone number, email address, and other information that you provide to us when you fill out a form on our website or contact us by email or phone. We may also collect information about your use of our website, including your IP address, browser type, and referring website.
How We Use Your Information
We use the personal information you provide to us to respond to your inquiries, provide you with information about our services, and process your mortgage application. We may also use your information to improve our website and services and to comply with legal and regulatory requirements.
We will not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small text files that are stored on your device when you visit our website. We use cookies to remember your preferences, track your browsing activity, and personalize your experience on our website.
Third-Party Websites
Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of these third-party websites.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no security system is perfect, and we cannot guarantee the security of your personal information.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by email or by posting a notice on our website.
SMS Communication Policy
Our company employs Short Message Service (SMS) for customer communication, encompassing status updates on loans in process, information requests relevant to your loan, and notifications regarding critical tasks pertaining to your mortgage. By providing your mobile phone number, you consent to receive SMS messages from us.
Usage of SMS:
We may use SMS to:
Provide status updates as it relates to your particular mortgage loan
Ask for additional information needed for your mortgage loan
Alert you to critical tasks needing your attention
Opting Out:
To opt out of receiving SMS messages from us, reply with "STOP" to any message you receive from our system. Upon receiving your request, we will promptly remove your number from our SMS distribution list, ensuring you no longer receive messages from us via SMS.
Seeking Help:
If you require assistance regarding our SMS communication or encounter any issues, please reply with the word "HELP" to any message you receive from our system. Our customer support team will promptly assist you with any questions or concerns you may have.
Standard Messaging Rates:
Please note that standard message and data rates may apply for SMS messages sent and received. These rates are determined by your mobile carrier and are your responsibility.
Privacy and Security:
We are committed to protecting your privacy and the security of your personal information. We do not share your mobile phone number or any other personal details with third parties for marketing purposes without your consent.
If you have any questions or concerns about our Privacy Policy or our use of your personal information, please contact us at info@novumhomeloans.com